Contact Ecig Megastore®

Our speedy contact team is available between the hours of 09:00 am and 17:00 pm GMT Mon-Fri (excl. Bank Holidays).

Before reaching out to us, you may find what you are looking for by checking out our Frequently Asked Questions.

    Frequently Asked Questions

    Is there a danger of second-hand smoke?

    As e-cigarettes only give out vapour, there is no second-hand smoke, but people may experience second-hand vapour inhalation if they use their e-cigarettes in a space that is not ventilated or confined.

    According to NHS health England, there is no evidence that exposure to e-cigarette vapour is harmful to bystanders.

    Is vaping safe?

    Vaping is generally considered to be less harmful than smoking traditional cigarettes. However, it's not completely risk-free. It's important to use vaping products responsibly and avoid using them if you're not already a smoker.

    What are the ingredients in e-liquids?
    E-liquids typically contain a base of propylene glycol (PG) and/or vegetable glycerin (VG), flavorings, and nicotine (optional). Some e-liquids may also contain additives like sweeteners.
    How do I choose the right nicotine strength?
    Nicotine strength depends on your personal preference and smoking habits. If you're a heavy smoker, you may start with higher nicotine strengths (e.g., 18-24mg/ml), while lighter smokers may prefer lower strengths (e.g., 3-6mg/ml).
    How long do disposables last?
    The lifespan of a disposable vape depends on factors like battery size, e-liquid capacity, and how often you use it. On average, a disposable vape may last anywhere from a few hundred to over a thousand puffs. Are there any side effects of vaping?
    Is vaping cheaper than smoking?
    Thanks to studies from Respiratory Research™, vaping was reported to be anywhere from 50% up to 90% cheaper than smoking.
    How old do you have to be to buy a vape product?

    Countries where you need to be 18+.

    Belgium, Bhutan, Brazil, Bulgaria, Canada, China, Costa Rica, Croatia, Cyprus, Denmark, Ecuador, England, El Salvador, Estonia, Fiji, Finland, France, Georgia, Germany, Greece, Israel, Italy, Ivory Coast, Lithuania, Luxembourg, Malaysia, Maldives, Malta, Moldova, Netherlands, New Zealand, Norway, Papua New Guinea, Paraguay, Poland, Portugal, San Marino, Saudi Arabia, Scotland, Senegal, Slovenia, South Africa, Sweden, Tajikistan, Togo, Tuvalu, Ukraine, Vietnam, Wales.

    Countries where you need to be 19+.

    Jordan, Republic of Korea (South Korea), Turkey.

    Countries where you need to be 21+.

    Thiopia, Guam, Honduras, Niue, Palau, Philippines, United States.

    Are there any side effects of vaping?

    Some common side effects of vaping may include dry mouth, sore throat, coughing, and dizziness, especially for new users. These side effects are usually mild and temporary.

    Can I refill a disposable vape?
    Disposable vapes are designed for single-use and are not intended to be refilled. Attempting to refill a disposable vape may damage the device and could pose safety risks.
    How should I store my e-liquids?
    E-liquids should be stored in a cool, dark place away from direct sunlight and heat sources. Make sure to keep them out of reach of children and pets and always securely tighten the bottle caps to prevent leaks.